1. Data collection:
We collect personal data such as your name, email address, phone number, etc., when you voluntarily provide this information to us, for example, when booking an activity.

2. Data Usage:

We use your personal data to process your bookings, respond to your information requests, inform you about our products and services and improve your user experience on our site.

3. Intellectual property and counterfeiting:

The site https://mallorquad.com / owns the intellectual property rights to all elements accessible on the site, including texts, images, graphics, logos, videos, icons and sounds.

Any reproduction, representation, modification, publication, adaptation, even partial, of the elements of the site, whatever the means or process used, is strictly prohibited without the prior written authorization of https://mallorquad.com /.
The Client is under no circumstances authorized to reuse, transfer or exploit, for personal or commercial purposes, all or part of the elements or works of the Site.

Any unauthorized use of the site or any of its elements will be considered an infringement and prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.

4. Limitations of Liability:

As the publisher of the site, https://mallorquad.com / is responsible for the quality and accuracy of the content it publishes.

https://mallorquad.com / declines all responsibility for the direct and indirect damages caused to the user’s equipment when accessing the website https://mallorquad.com /, either as a result of the use of hardware that does not comply with the specifications indicated in point 4, or the occurrence of an error or incompatibility.

Also, https://mallorquad.com / not responsible for indirect damages (such as loss of market or loss of opportunities) resulting from the use of the site https://mallorquad.com /.

Interactive spaces are made available to users (such as the possibility of making inquiries in the contact area). https://mallorquad.com / reserves the right to remove, without prior notice, any content published in this space that violates the applicable legislation in France, in particular the provisions relating to data protection. In this case, https://mallorquad.com / it also reserves the right to incur civil and/or criminal liability for the user, in particular in case of a message of a racist, offensive, defamatory or pornographic nature, whatever its nature. the message the medium used (text, photograph, etc.).

5. Data protection:

The Client is informed of the rules regarding commercial communication, in particular the law of June 21, 2014 on trust in the Digital Economy, the Law on Data Protection and Freedom of August 6, 2004, as well as the General Data Protection Regulation (GDPR: nº 2016-679).

We implement appropriate security measures to protect your personal data against unauthorized access, disclosure, alteration or destruction.

5.1 Data sharing:

We do not share your personal data with third parties without your consent, except when necessary to provide our services or when required by law.

For the personal data collected during the creation of the User’s personal account and their navigation on the Site, the person responsible for the processing of personal data is: QUALORMA SL. https://mallorquad.com / he is represented by KEVIN MARTIN, his legal representative.

As the data controller of the collected data, https://mallorquad.com / undertakes to comply with the framework of the current legal provisions. Il incombe notamment au Client d’établir les finalités des traitements de données, de fournir à ses prospects et clients une information complète sur le traitement de leurs données personnelles à partir de la collecte de leur consentement, et de maintenir un registre des traitements conforme à la reality.

Whenever personal data is processed, https://mallorquad.com / takes all reasonable steps to ensure the accuracy and relevance of personal data in relation to the purposes for which they are processed.

5.2 Purpose of the data collected:

https://mallorquad.com / may process all or part of the following data:

– Allow navigation on the Site and the management and traceability of the services requested by the user: connection and use of Site data, billing, order history, etc.
– To prevent and combat computer fraud (spam, hacking, etc.): computer equipment used for browsing, IP address, password (encrypted).
– To improve navigation on the Site: connection and usage data.
– To carry out optional satisfaction surveys in https://mallorquad.com /: email address.
– To carry out communication campaigns (sms, e-mail): phone number, email address.

https://mallorquad.com / it does not sell your personal data, so they are only used out of necessity or for statistical and analytical purposes.

6. User Rights:

6.1 Right of access, rectification and opposition:

In accordance with current European regulations, Users of https://mallorquad.com / they have the following rights:

– Right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating and integrity of User data.
– The right to block or delete the personal data of Users (Article 17 of the GDPR), when they are inaccurate, incomplete, misleading, not updated, or when their collection, use, communication or conservation is prohibited.
– Right to withdraw consent at any time (Article 13-2c GDPR).
– Right to limit the processing of User data (Article 18 GDPR).
– Right to object to the processing of User data (Article 21 GDPR).
– The right to the portability of the data that Users have provided, when these data are subject to automated processing based on their consent or a contract (Article 20 GDPR).
– The right to define the fate of Users’ data after their death and to choose whom https://mallorquad.com / you will communicate (or not) your data to a third party that you have previously designated.

As soon as https://mallorquad.com / becomes aware of the death of a User and in the absence of instructions on his part, https://mallorquad.com / undertakes to destroy your data, unless its conservation is necessary. for evidentiary purposes or to comply with a legal obligation.

If the User wants to know how https://mallorquad.com / uses your Personal Data, request its rectification or oppose its processing, you can contact https://mallorquad.com / in writing to the following address:

QUALORMA SL

C/DENMARK 7

07015 PALMA DE MALLORCA

In this case, the User must indicate the Personal Data that he wishes to https://mallorquad.com / correct, update or delete, identifying themselves precisely with a copy of an identity document (identity card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on https://mallorquad.com / by law, in particular with regard to the preservation or archiving of documents. Finally, the users of https://mallorquad.com / they can file a complaint with the supervisory authorities, and in particular with the AEPD (Spanish Data Protection Agency) through the following link: https://www.aepd.es / it is.

You have the right to access your personal data, rectify them, delete them or limit their processing. You can also object to the processing of your personal data for direct marketing purposes.

By using this site, you accept our privacy policy and consent to the processing of your personal data in accordance with this policy.

6.2 No communication of personal data:

https://mallorquad.com / undertakes not to process, host or transfer the information collected about its customers to a country located outside the European Union or recognized as ”unsuitable” by the European Commission without previously informing the customer. However, https://mallorquad.com / you are still free to choose your technical and commercial subcontractors, provided that they provide sufficient guarantees in accordance with the requirements of the General Data Protection Regulation (GDPR: n° 2016-679).

https://mallorquad.com / undertakes to take all necessary precautions to preserve the security of the information, in particular preventing it from being communicated to unauthorized persons. In the event of an incident affecting the integrity or confidentiality of customer information, https://mallorquad.com / undertakes to inform the customer as soon as possible and to inform him of the corrective measures taken. In addition, https://mallorquad.com / does not collect any “sensitive data”.

The User’s personal data may be processed by subsidiaries of
https://mallorquad.com / and subcontractors (service providers), exclusively for the purpose of achieving the purposes of this policy.

As part of their respective responsibilities and for the purposes mentioned above, the main people who may have access to the data of the users of https://mallorquad.com / they are mainly our customer service agents.

6.3 Types of data collected:

Regarding the users of the site https://mallorquad.com /, we collect the following data, essential for the operation of the service, which will be kept for a maximum period of 9 months after the end of the contractual relationship:

All the data provided through our contact forms.

In addition, https://mallorquad.com / collects information to improve the user experience and provide contextualized advice, including:

Google analytics
Google Tag Manager
Google Search console

These data will be kept for a maximum period of 14 months from the end of the contractual relationship.

6.4 Incident Notification:

Despite our best efforts, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

If a security breach is discovered, we will notify affected users so that they can take appropriate action. Our incident notification procedures comply with our legal obligations, whether at national or European level. We are committed to fully informing our customers about any questions related to the security of their account and to providing them with all the necessary information to help them comply with their own regulatory reporting obligations.

No personal information of the users of the site https://mallorquad.com / is published, exchanged, transferred, assigned or sold to third parties without your consent. Only the hypothesis of a repurchase of https://mallorquad.com / and their rights would allow the transmission of this information to the potential buyer, who would then be subject to the same obligations of conservation and modification of the data regarding the users. from the site https://mallorquad.com /.

6.5 Security:

To ensure the security and confidentiality of personal data and personal health, https://mallorquad.com / uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.

When processing personal data, https://mallorquad.com / takes all reasonable steps to protect them against loss, misuse, unauthorized access, disclosure, alteration or destruction.

7. Cookies:
We use cookies to improve your user experience on our site. You can set your browser to refuse all cookies or to alert you when a cookie is being sent.

7.1. “COOKIES”

A “cookie“ is a small information file sent to the User’s browser and stored on the User’s terminal (for example: computer, smartphone) (hereinafter ”Cookies”). This file contains information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Under no circumstances can cookies damage the User’s terminal.

https://mallorquad.com / it may process the User’s information related to his visit to the Site, such as the pages consulted and the searches performed. This information allows a https://mallorquad.com / to improve the content of the Site and the User’s navigation.

Cookies facilitate navigation and/or the provision of the services offered by the Site, the User being able to configure his browser to decide whether to accept them or not, so that Cookies are saved on the terminal or rejected, either systematically, or according to its editor. The User can also configure his browser to accept or reject Cookies from time to time, before a Cookie is saved on his terminal. https://mallorquad.com / informs the User that, in this case, certain functionalities of their navigation software may not be available.

If the User rejects the registration of Cookies on his terminal or browser, or if he deletes the ones stored there, his navigation and experience on the Site may be limited. This may also be the case if https://mallorquad.com / or one of its service providers cannot recognize, for reasons of technical compatibility, the type of browser used by the terminal, the language and display, or the country of origin of the terminal. He seems to be connected to the Internet.

In this case, https://mallorquad.com / declines all responsibility for the consequences related to the degraded functioning of the Site and the services possibly offered by https://mallorquad.com /, resulting from (i) the rejection of Cookies by the User, (ii) the impossibility of https://mallorquad.com / to register or consult the Cookies necessary for its operation by the User’s choice.

To manage Cookies and User preferences, the configuration of each browser is different. The instructions are available in the browser’s help menu, allowing the User to modify their Cookie preferences.

The User can express and modify their preferences about Cookies at any time. In addition, https://mallorquad.com / you may use third-party service providers to help collect and process the information described in this section.

By clicking on the icons dedicated to the social networks Twitter, Facebook, LinkedIn and Google Plus that appear on the Site https://mallorquad.com / or in its mobile application, and if the User has accepted the deposit of cookies by continuing to browse the Website or the mobile application of https://mallorquad.com /, Twitter, Facebook, LinkedIn and Google Plus may also place cookies on your terminals (computer, tablet, mobile phone).

These cookies are only placed on the User’s terminals if he gives his consent by continuing browsing the Website or the mobile application of https://mallorquad.com /. The User may, however, revoke his consent at any time to https://mallorquad.com / deposit this type of cookies.

7.2 Hypertext links, cookies and Internet beacons:

The site https://mallorquad.com / includes several hypertext links to other sites, established with the authorization of https://mallorquad.com /. However, https://mallorquad.com / does not have the ability to verify the content of these visited sites, so does not assume any responsibility in this regard.

Unless you decide to disable cookies, you agree that the site can use them. You have the possibility to deactivate these cookies at any time and free of charge by using the deactivation options offered and remembered below, although this may limit or prevent access to all or part of the services offered by the site.

https://mallorquad.com / you may occasionally use web beacons, also known as “tags” or “action tags”, single-pixel GIFs, clear GIFs, transparent GIFs and one-to-one GIFs, implemented through a partner. Specialized in web analytics. This partner may be located in a foreign country and store the corresponding information, including the User’s IP address.

These tags are integrated both in online advertisements that allow Internet users to access the Site, and on different pages of the Site itself.

This technology allows https://mallorquad.com / evaluate the reactions of visitors to the Site and the effectiveness of their actions, such as the number of page opens and the information consulted, as well as the use of the Site by the User.

The external service provider may collect information about visitors to the Site and other websites using these tags, prepare reports on Site activity for the attention of https://mallorquad.com / and provide other services related to the use of the Site and the Internet.

8. Applicable law and attribution of jurisdiction

Any litigation related to the use of the site https://mallorquad.com / it is governed by French law.

Unless otherwise provided by law, the competent courts of Palma have exclusive jurisdiction to hear any litigation arising from the use of the site https://mallorquad.com /.